Cameroon Finance

Mar 22 2018

Predictive dialer

#predictive #dialer


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Easy to use

Ecsow Auto Dialer allows you to make low-cost world-wide calls to landlines and mobiles at minimal rates – starting at $0.02/m!

It does not require any extra telecom hardware or add any phone lines, and you don’t have to order costy service! Just import a CSV file of phone numbers to start dialing.

It’s absolutely free to download and try Ecsow Auto Dialer software before you buy it.

Increase Agent Productivity

Overview

Ecsow Auto Dialer is a full-featured outbound dialing system integrated with Skype & SIP. Ecsow Auto Dialer increase your agents talk time and contact rates. When dialing manually over 70% of your agent’s time is wasted. Ecsow Auto Dialer software dramatically increases agent productivity and eliminates unproductive calls(busy, no-answer, disconnected lines and answering machines, optionally leaving a voice message on answering machines).
Ecsow Dialer is as scalable and flexible as it is affordable. It do NOT need expensive telecom hardware or telephone lines – calls are made through Skype & SIP Trunk directly by your agent’s computer. The only hardware requirement is computer, plus a USB headset that allows your agent to talk to a live person through a computer.

Features

  • Easy to use – setup and configure an Ecsow Dialer system within 10 minutes
  • An allowance of minutes to use every month with Skype unlimited subscription & SkypeConnect monthly plan. Or uses Skype credit for dialing out – starting at $0.02/m! You can also choose other VoIP phone providers.
  • No need for additional telephony hardware
  • Automatic detection of a live person answering the call or answering machine using voice activity detection
  • Automatically leave voice messages on answering machine lines
  • Automatically play voice messages on live person answered lines
  • Automatically skips busy lines, no answer lines and disconnected lines
  • Supports ‘Do Not Call’ (DNC) list functionality
  • Automatic caller details Pop-up
  • Automatic retry for busy, no answer lines
  • Customize call disposition / greeting files list
  • Voice drop – Move to the next call while your message is being dropped just one click
  • Set up Call Script that your agent can follow as they make calls
  • Call Transfers (Press-1 to transfer)
  • (ACD )Automatic Call Distribute to available operators
  • Can be used as a telephone voice broadcast software
  • Call back scheduling & reminder
  • Agent can work anywhere as long as there is a PC with internet available
  • Seamless and silent call recording
  • Web-based reporting

    Advantages

    • Monthly fee, low cost
    • Easy setup in less than 10 minutes
    • Works on any windows PC
    • Feature rich
    • You can try it before you buy it
    • No long term contract

    2016 – Ecsow Technology


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